Privacy Policy

Information We Collect

To provide a secure and efficient trading environment, we collect specific categories of data necessary for account management and regulatory compliance.

Personal and Contact Information

When you register, we collect your full name, email address, residential address, and phone number. This data is essential for establishing your user profile and maintaining communication regarding your account status.

Verification and Compliance Data

As a platform serving users aged 18 and over, we may require identification documents, date of birth, and other verification data. This information is used strictly to confirm your identity and prevent fraudulent activities.

Technical and Usage Data

We automatically log technical identifiers such as your IP address, browser type, device information, and security logs. This data helps us monitor platform performance and detect unauthorized access attempts.

Lawful Bases for Processing

We process your information based on several legal grounds: the necessity to perform our contract with you, compliance with legal obligations, our legitimate interest in securing the platform, and your explicit consent where required for specific activities like marketing.

How We Use Your Data

Your information is utilized to manage your account, provide technical support, and ensure a personalized experience. Specifically, we use data for:

Identity verification and fraud prevention.

Processing transactions and managing market tool access.

Analyzing platform usage to improve our services.

Sending essential security alerts and administrative updates.

Data Sharing and Transfers

Clover Yieldgrove does not sell your personal data. We may share information with trusted service providers who assist us in hosting, analytics, and security. Because we operate internationally, your data may be transferred to and processed in jurisdictions outside of Ireland. We ensure these transfers are protected by standard contractual safeguards.

Security and Retention

We implement industry-standard technical and organizational measures to protect your data. However, no electronic transmission is 100% secure, and users are encouraged to maintain strong account credentials. We retain your data only for as long as necessary to fulfill the purposes described or to comply with legal retention requirements.

Your Rights and Requests

Under applicable privacy laws, you have the right to access, correct, or request the deletion of your personal data. You may also object to certain processing activities or request data portability.

Identity Verification for Requests

To protect your account, all privacy-related requests must go through an identity verification process. We aim to respond to all valid requests within 30 days of receipt.

Updates to this Policy

We may update this Privacy Policy to reflect changes in our practices or the legal landscape. We will notify you of significant changes by posting the new policy on this page with a revised date.

Contact Information

For privacy inquiries, please contact our compliance team:

Email: [email protected]

Phone: +353 1 437 2188

Address: 77 Sir John Rogerson's Quay, Grand Canal Dock, Dublin 2, Ireland